Shipping policy
Effective Date: 10-07-2026
Thank you for shopping with Best Spot. We are committed to delivering your orders safely and on time.
1. Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Best Spot reserves the right to verify orders before shipment.
2. Shipping Coverage
We currently deliver across the United Arab Emirates (UAE).
For international shipping inquiries, please contact our customer support before placing your order.
3. Delivery Time
Estimated delivery times are:
- Dubai: 1–2 business days
- Sharjah & Ajman: 1–3 business days
- Abu Dhabi: 2–4 business days
- Other Emirates: 2–5 business days
Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before your order is confirmed.
Best Spot may offer free shipping on selected products or promotional campaigns.
5. Cash on Delivery (COD)
We currently accept Cash on Delivery (COD) as our payment method.
Customers are required to pay the full order amount upon delivery. Please ensure the correct payment amount is available at the time of delivery.
6. Order Confirmation
To ensure accurate delivery, our team may contact customers by phone, WhatsApp, or email to confirm order details before dispatch.
Orders that cannot be confirmed may be cancelled.
7. Failed Delivery
If delivery cannot be completed due to incorrect address information, customer unavailability, or refusal to accept the order, Best Spot reserves the right to cancel the order.
Repeated refusal of Cash on Delivery orders may result in restrictions on future purchases.
8. Delivery Inspection
Customers are encouraged to inspect their package upon delivery. Any visible damage, missing items, or incorrect products should be reported to Best Spot within 24 hours of receiving the order.
9. Delays
While we strive to deliver orders within the estimated timeframe, Best Spot is not responsible for delays caused by courier companies, customs authorities, natural events, or circumstances beyond our control.
10. Contact Us
If you have any questions regarding shipping or your order, please contact us:
Best Spot
📧 Email: buzzcells@gmail.com
📞 Phone/WhatsApp: +971 52 139 2955